Mageplaza Help

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• One Step Checkout User Guide

  One Step Checkout extension for Magento 2, developed by Mageplaza, is the best marketing tool which helps you to reduce your store abandonment cart, increase conversion rate and totally grow your store revenue. That extension helps customers checkout quickly and conveniently in one page with all six steps. Many outstanding plugins such as Ajax loading, Google address suggestion, Auto-update order information, Apply coupon on theVery popular

• How your One Step Checkout is compatible with other modules?

  The only condition for any 3rd-party extension/payment method is that it must be compatible with Magento 2 since we built all Mageplaza's extension based on Magento 2 standard code. But nothing is perfect, if any conflicts/crashes happen to your site due to our extension, we will take the responsibility with a submitted ticket via Mageplaza Helpdesk. Integration with Mageplaza's extension request charges no extra fee so doSome readers

• Can I change the apprearence by customing the CSS?

  You absolutely can. Make your way to Magento backend: Mageplaza > One Step Checkout: Configuration > Design Configuration > Custom CSS and set the layout yourself. imageSome readers

• How to add header and footer on One Step Checkout extension?

  In this guide, we will show you how to add header and footer on One Step Checkout extension.Some readers

• How to translate One Step Checkout to other languages?

  Multiple languages is one of default feature in Magento 2 and so does our extensions include it. Languages package and a very detailed tutorial has been written here How to translate Mageplaza extensions to other languages. Languages can be translated both in backend and frontend.Some readers

• Does you extension have House numbers after address?

  This is our brand new feature in One Step Checkout since we've received so many requests from customers regarding this trivial issue. In the backend, after enabling Delivery Time, a "House Security Code" field will be displayed. imageSome readers

• Does your One Step Checkout support Delivery Date?

  It does. Delivery Time will assist your buyers to choose an appropriated time to call for delivery by a smart calendar. Besides, you can restrict the time which your company will skip these specific days. image For more information, please follow this linkSome readers

• Add a custom checkout field in Magento 2

  To add custom checkout fields, it requires technical Magento 2 knowledge base. We suggest you use a ready solution Custom Checkout Field module for Magento 2 module to add a custom field in the checkout. This module is compatible with [Mageplaza One Step Checkout](https://www.mageplaza.com/blog/why-need-magento-2-oSome readers

• What are the differences among One Page Checkout extensions?

  Q: What are the differences among One Page Checkout, One Step Checkout and Magento 2 default Checkout? A: One Step Checkout and One Page Checkout, both, simply are names of a Magento extension, which helps optimize the checkout process more effectively than Default Checkout by eliminating unnecessary fields aSome readers

• Error when updating to the latest version of Mageplaza One Step Checkout

  Error: Uncaught Error: Call to undefined method MageplazaOscHelperData::getModuleConfig() in /home/www-data/sites/murdock/app/code/Mageplaza/Osc/Helper/Data.php:661 PHP Fatal error: Uncaught Error: Call to undefined method MageplazaOscHelperData::serialize() in /home/www-data/sites/murdock/app/code/Mageplaza/Osc/Setup/UpgradeData.php:412 Solution: The issue is due to the out-of-date version of Mageplaza Core module installed on your site. Please install the latest Core module as all of MSome readers

• Can I change checkout's design into (a) columns?

  One Step Checkout does support 1-2-3 column(s) layout and all will be compatible with your installed theme. At the admin panel Mageplaza > One Step Checkout: Configuration > Design Configuration > Checkout Page Layout. Uncheck "Use system value" and choose your prefer column layout. ![image](https://cdn.mageplaza.com/media/geSome readers

• How can I limit the number of selected countries?

  If you want to limit the number of countries, please change the value of the Allow Countries field. https://i.imgur.com/paEeFOa.pngSome readers

• After installed my checkout page is blank now?

  Q: I've installed Mageplaza's One Step Checkout to my site, but contrast to my expectation, my store is appearing blank page now. I've updated to the newest version and clear all cookies/cache in my server and browser, but nothing else works. What should I do? A: We're sorry for the inconvenience, but first please disable our extension temporarily. Send us a ticket to ask for help in [Mageplaza HelpdSome readers

• Is it compatible with Mageplaza Social Login?

  Of course it is. One Step Checkout allows visitor log in or sign up a new account by Magento 2 Social Login under popup box, without directing them to other pages than the current checkout page. This function will strongly help you in decreasing abandonment cart rate. imageSome readers

• Can I manage field's order in checkout page by myself?

  Yes, it's pretty easy to configure, no require code modification. One Step Checkout supports manage fields by drag-drop action. You can also design the length of each field by resizing and moving the pointer. For detail information and a practical gif to see, please visit this following linkSome readers

• Is it compatible with Mageplaza Google Tag Manager?

  It is. In brief, it can be compatible with 100% Google Tag Manager extension by Mageplaza.Few readers

• Could your extension be compatible with my custom Payment/Shipping?

  Payment Methods or Shipping Methods are all considered as a 3rd extension, so let's come back with How your One Step Checkout is compatible with other modules? query. As long as your custom extension is compatible with Magento 2, it will be also compatible witFew readers

• Where can I find One Step Checkout's user guide?

  One Step Checkout extension's user guide can be found hereFew readers

• The checkout page is not work properly with my theme

  When you install a new custom theme in your store, there might be possible bugs/glitches arise during the ingtegration process. You can custom style code in backend by following Mageplaza > One Step Checkout: Configuration > Design Configuration > Custom CSS image Or you can contact us via Mageplaza Helpdesk for the expert support.Few readers

• Does Mageplaza One Step Checkout compatible with YourStore Theme?

  Yes, Magento 2 One Step Checkout from Mageplaza is fully compatible with YourStore Theme See result: Mageplaza One Step Checkout compatible with YourStore Theme Find YourStore Online documentFew readers

• Some addresses are not suggested in the dropdown list?

  All data of the address is based on Google Database, such addresses will be suggested as soon as Google updates the database.Few readers

• How can I change the default selected country from United States to another country?

  Please configure as below: Store -> Configuration -> General -> General. Then select your desired in the field below if you want to change the Default Country. https://i.imgur.com/CcHwsVH.pngFew readers

• Is there a way I can change the icons on each step to be numbers instead?

  You can change the icons of the One Step Checkout steps in these files below [icons Billing-address] appcodeMageplazaOscviewfrontendwebtemplatecontaineraddressbilling-address.html [icons Shipping-address] appcodeMageplazaOscviewfrontendwebtemplatecontaineraddressshipping-address.html [icons Payment] appcodeMageplazaOscviewfrontendwebtemplatecontainerpayment.htmlFew readers

• Where can I see the replies left by customers of the survey on the one step checkout page?

  The survey will be displayed after customers complete their orders, on the success page: https://i.imgur.com/giz4biz.png Admins can check the responses from customers in a specific order in the backend: https://i.imgur.com/PuADWMg.pngFew readers