In this question, we will assume that you're referring technical question only. By submitting a ticket to Mageplaza's Helpdesk, you will be backed up regarding:

- Answering technical related questions.
- Dealing with possible bugs/errors in our extension. Otherwise, if our extension conflicts with any 3rd--party module, we will help you fix it completely.
- Granting your customization request within Mageplaza's module.
- Compatibility issue: Please notice that only modules which are compatible with Magento 2 are compatible with ours.

With pre-sale questions, you can contact us directly at the live chat box.
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