Why I can't login to Mageplaza' s store?
Here some useful tips you can give a quick check:
First, make sure that you enter your email address and password correctly. Please notice that the space created unintentionally when you copy and paste can cause login problems. Otherwise, try typing them manually.
In case you forgot your password, follow the instruction and check your email inbox or spam to get your new password.
Login by social networks (Facebook or Gmail+) iSome readersCan I gather all order's data from several addresses under one email?
Yes, you can fuse all the different email under one email ID only. You can hit us up by:
Our official email address is support@mageplaza.com
For quick support, we're available from Monday-Friday, in the GMT +7 timezone. To schedule how your time meets us, you can convert timezone at WorldtimebuddySome readersCan I transfer my order data from old to a new email one?
Yes, you can transfer your order data to a new email account. You have two ways in two cases:
Changing the email account right on your current account page. Please go to My Account > Contact Information > Edit, then replace the new email address here.
Another case, if you want to transfer the order data to another person's account. Please contact us at Mageplaza's official email address as support@mageplaza.com. We will help you conduct the transfer.
Note: For quick support, we'Some readersI can't find any reset password response in my Inbox and Spambox.
We'll definitely check our mail system later, but first:
If you're not in a hurry, please mail for us to support@mageplaza.com
Otherwise, please leave a message in our live chat system, please provide us your email address that you use to log in Mageplaza's storeSome readersTransfer extension's data to my email from the other's account?
Q: The email that purchased your product belongs to an old colleague who left the job, so I can not ask private information of that email. How can I transfer purchased extension's data into my own email?
A: It's okay. Provide us your and his email addresses, Order ID and License certificate of purchased extension to Mageplaza's email support@mageplaza.com or contact us at live chat system.Some readers