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Can I transfer my order data from old to a new email one?
Yes, you can transfer your order data to a new email account. You have two ways in two cases: Changing the email account right on your current account page. Please go to My Account > Contact Information > Edit, then replace the new email address here. Another case, if you want to transfer the order data to another person's account. Please contact us at Mageplaza's official email address as firstname.lastname@example.org. We will help you conduct the transfer. Note: For quick support, we'
Can I gather all order's data from several addresses under one email?
Yes, you can fuse all the different email under one email ID only. You can hit us up by: Our official email address is email@example.com For quick support, we're available from Monday-Friday, in the GMT +7 timezone. To schedule how your time meets us, you can convert timezone at Worldtimebuddy
I can't find any reset password response in my Inbox and Spambox.
We'll definitely check our mail system later, but first: If you're not in a hurry, please mail for us to firstname.lastname@example.org Otherwise, please leave a message in our live chat system, please provide us your email address that you use to log in Mageplaza's store
Why I can't login to Mageplaza' s store?
Here some useful tips you can give a quick check: First, make sure that you enter your email address and password correctly. Please notice that the space created unintentionally when you copy and paste can cause login problems. Otherwise, try typing them manually. In case you forgot your password, follow the instruction and check your email inbox or spam to get your new password. Login by social networks (Facebook or Gmail+) i
Transfer extension's data to my email from the other's account?
Q: The email that purchased your product belongs to an old colleague who left the job, so I can not ask private information of that email. How can I transfer purchased extension's data into my own email? A: It's okay. Provide us your and his email addresses, Order ID and License certificate of purchased extension to Mageplaza's email email@example.com or contact us at live chat system.
How to change the information in the Invoice?
If you want to change the information in the Invoice, please kindly follow these below steps: Log in to your Mageplaza Account > My Order In the My Order section, choose the Order you want and click the "View" button: https://prnt.sc/vtdvuf In the Items Ordered section, click to Edit button in the Billing information like this screenshot: https://prnt.sc/vtdtmf You can edit the information you want, then click to Edit address button: https://prnt.sc/vtdv4i After that, you can