Mageplaza Help
English (US)
Go to website
Back
Articles on:
Order, Payment, Invoice
Problems linking with your orders, payment and invoice
Which payment methods can be used to purchase your extension?
Paypal gateway One Pay (credit card) Wire Transfer
Few readers
How can I get/print an invoice with VAT/Tax number?
Please navigate to your account and go to the "My Orders" section. Click on "View" and then select "Print" to obtain the PDF invoice. It's important to note that our module does not impose any VAT charges. If necessary, you can manually input the desired VAT number.
Few readers
I fail to purchase Mageplaza's modules, what should I do?
It's possible that your order is still pending. If payment has been deducted from your account, please provide us with the PayPal transaction ID number at sales@mageplaza.com so we can investigate further. If you haven't been charged yet, we recommend trying the transaction again. Rest assured, if you are charged multiple times, we will issue a refund promptly. Your satisfaction is our priority.
Few readers
Is it possible to change/update my address in the invoice?
If you want to edit your billing information, please go to your Mageplaza Account My orders -View order (the one you need to edit) Select editing billing address like this screenshot.
Few readers